Terms of Service

• Service: the SkillsQuest product and related services we provide through web, desktop, mobile or other means.
• Account: the credentials you obtain under these terms and use to access the Service.
• Your Content: anything you create, edit, upload, publish, transmit or store through the Service.
• Virtual entitlements: memberships, virtual items, points, credits and similar benefits usable only within the Service.

The Privacy Policy forms an inseparable part of these terms and has the same effect.

We provide the Service to you. Its features, form and availability are as actually provided from time to time.

We may add, adjust, suspend or withdraw features as our operations require, and may issue separate rules for particular features. Such rules form part of these terms once published.

You are responsible for the devices, network access and related costs needed to use the Service.

Content you create while not signed in is stored only on your device. After signing in you may choose to import it, after which it is handled under these terms.

You must provide true, accurate and complete information when registering and keep it up to date. We may verify your identity where the law requires it.

An account is for your own use. Without our written consent you may not transfer, lend, rent, sell or otherwise license it to anyone.

Keep your credentials and the device that receives your verification codes secure. Acts carried out through your account are treated as your own and you bear the consequences, unless you can show they resulted from our fault.

You can review the devices signed in to your account within the Service and revoke them. If your account is used by someone else, or you become aware of any other security risk, act immediately and notify us.

Where an account is dormant for a long period, or is compromised, in breach, or suspected of unlawful use, we may restrict or freeze it and deal with it under the law and these terms.

You are solely responsible for Your Content. You warrant that you hold the rights to what you publish or have full authorisation from the rights holder, and that it infringes no third party’s rights.

To provide the Service, you grant us a licence to store, copy, transmit and display Your Content to the extent necessary to do so. The licence is non-exclusive and royalty-free and ends when the content is deleted or the account is closed.

If you publish Your Content, you grant us and other users a licence to view, obtain and use it within the Service. That licence is non-exclusive, worldwide and royalty-free, and is limited to what operating, displaying, distributing and settling the Service requires. You may stop publishing at any time; users who obtained the content beforehand are unaffected.

We do not warrant the truthfulness, accuracy or lawfulness of content published by users and accept no liability for it. Judge for yourself, and bear the risk of, any use you make of content published by others.

We may, but need not, review user content. Review does not shift responsibility away from you, nor does it imply our endorsement.

You must comply with the laws of the People’s Republic of China when using the Service. You may not use it to create, reproduce, publish, transmit or store information that:

• opposes the basic principles established by the Constitution
• endangers national security, divulges state secrets, subverts state power or undermines national unity
• harms the honour or interests of the state
• distorts, denigrates, profanes or denies the deeds and spirit of heroes and martyrs, or infringes their name, likeness, reputation or honour
• promotes terrorism or extremism, or incites terrorist or extremist activity
• incites ethnic hatred or discrimination, or undermines ethnic unity
• undermines state religious policy, or promotes cults or superstition
• spreads rumours and disrupts economic or social order
• disseminates obscenity, pornography, gambling, violence, homicide or terror, or abets crime
• insults or defames others, or infringes their reputation, privacy or other lawful rights
• harms the physical or mental health of minors
• is otherwise prohibited by laws or administrative regulations

You may not use homophones, variant characters, character splitting, abbreviations, foreign languages, symbols, images, encodings, coded language, metaphor, insinuation, allusion or any other means to evade, defeat or interfere with content moderation, or to do anything prohibited above. Acts carried out by such means are treated the same as doing it directly.

You may not use the Service to:

• commit fraud, pyramid selling, gambling, money laundering or other unlawful or criminal acts
• infringe copyright, trade marks, patents, trade secrets or other lawful rights
• publish advertising, promotion or traffic-diversion material without permission, or send others harassing messages
• collect, store, use or disclose another person’s personal information, or impersonate anyone
• obtain virtual entitlements or interfere with the Service through cheats, scripts, bots or bulk registration
• circumvent or defeat payment mechanisms, fake transactions, or abuse refunds
• attack, scan, penetrate or load-test the Service, or harvest data in bulk by automated means
• reverse-engineer, decompile or disassemble the Service, or copy, modify, rent or sell it in any form, without permission
• do anything else that breaches the law, these terms or the rules we publish

You are responsible for everything you do with the Service and undertake that it will not cause us to incur any legal liability or loss.

If you breach these terms, we may, at our own judgment and according to the seriousness, take one or more of the following without prior notice: delete, block or disable links to the content; restrict some or all account features; suspend or terminate the Service; close the account; and any other measure the law permits.

Where your conduct is suspected of being unlawful or criminal, we may report it to the public security, cyberspace administration, market regulation or other competent authorities, and provide your registration details, sign-in records, published content, transaction records and other relevant records to assist their investigation. Providing information for that purpose is not a breach of our handling of your personal information, and you acknowledge and agree to it.

If your breach of these terms or of the law leads a third party to assert a claim or an authority to pursue liability, or causes us administrative penalties, litigation, compensation, reputational or other loss, you must indemnify us in full for all resulting loss, including compensation, fines, court costs, legal fees, notarisation fees and investigation costs. Where we have already borne liability to a third party or an authority, we may recover it from you in full.

If your features are restricted or your account is closed because of a breach, amounts already paid are not refunded and virtual entitlements lapse, unless the law provides otherwise.

If you disagree with a measure, you may appeal using the contact details at the end of these terms, with the necessary explanation and materials.

Intellectual property in the Service and in the software, programs, interfaces, trade marks, logos, text, graphics, audio, video, data and other content it contains belongs to us or to the respective rights holders.

Without our prior written permission you may not use any of it in any way, nor build derivative products on the Service, except where the law expressly permits.

We may use, implement and disclose your comments, suggestions and feedback about the Service free of charge, without owing you confidentiality or payment.

Some features may require payment. The service content, price, validity period and purchase method are as displayed at the time you buy.

Virtual entitlements are rights of use within the Service. They cannot be exchanged for cash, transferred, gifted or inherited, and are not a deposit, stored-value card, token voucher or payment instrument of any kind.

Where you pay through a third-party channel, that channel’s rules also apply, and refunds, subscription management and similar matters involving it are handled under those rules.

We may adjust prices, service content and the composition of entitlements as our operations require. An adjustment does not affect what you bought before it took effect, which continues on the terms of purchase.

Unless the law provides otherwise or we undertake otherwise, paid services and virtual entitlements are non-refundable once purchased.

Some features rely on technical support from third-party service providers. Those services are provided independently by the third parties concerned and are governed by their own terms and rules.

What we provide to a third-party service provider is limited to what the relevant feature requires. See the Privacy Policy for details.

Interruption, change or termination of a third-party service may make the corresponding feature unavailable. We will make reasonable efforts to find an alternative but accept no liability to you for it.

Maintenance, upgrades, network faults, power cuts, third-party outages, policy changes and events beyond our control may interrupt the Service or make parts of it unavailable. We will make reasonable efforts to restore it, but we do not promise that the Service will be uninterrupted or error-free.

If we decide to cease operating the Service, we will announce it in advance within the Service or on the website and set out how unused paid entitlements will be handled.

You may stop using the Service or close your account at any time.

You can close your account yourself within the Service. Closing cannot be undone and there is no cooling-off period.

After closure, your identity information and the content you created are cleared and cannot be recovered, and anything you published stops being public. Unused virtual entitlements and unexpired paid entitlements lapse and are not converted to cash. Please check before closing.

To meet statutory obligations, complete settlement and protect other users’ lawful rights, transaction records, settlement evidence and content others have already obtained are retained. Those records no longer point to your identity. See the Privacy Policy.

You may register again after closure, but the result is a new account; no earlier data or entitlement is restored.

The Service is provided as is. To the extent the law allows, we give no warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

We make no promise about the results you can achieve with the Service. It is a tool, and what it achieves depends on how you use it.

To the extent the law allows, we are not liable for: loss caused by you, including leaked credentials, mistaken operations, or a lost or faulty device; loss caused by events beyond our control, carrier faults or third-party outages; loss from your use of content published by other users, or your reliance on content generated by algorithms or artificial intelligence; and loss caused by your breach of the law or these terms.

Content generated by algorithms or artificial intelligence may be inaccurate, incomplete or biased. It is not professional advice of any kind; verify it before relying on it.

To the maximum extent the law allows, our total liability to you under these terms or in connection with the Service is limited to the amount you actually paid us for the Service in the 12 months before the loss occurred; if you have paid nothing, we bear no monetary liability.

To the maximum extent the law allows, we are not liable for indirect or incidental loss, punitive damages, or loss of profit, goodwill, data or opportunity to use.

This clause does not exclude or limit liability that cannot be excluded or limited by law.

Minors should use the Service with the consent and guidance of a parent or guardian.

Guardians should perform their duties of guardianship, guide minors in using the Service properly, keep payment instruments and account credentials secure, and bear the corresponding responsibility for minors’ use of the Service.

If a guardian finds that a minor has used the Service, published content or made a payment without their consent, they may contact us using the details at the end of these terms.

We may revise these terms as the law and our operations require. A revised version is published on this page with its update date and effective date.

For material revisions affecting your rights or obligations, we will tell you within the Service before they take effect.

Continuing to use the Service after a revision takes effect means you accept it; if you do not accept it, stop using the Service and you may close your account.

We give notice through in-service prompts, system messages, SMS, email or announcements on this page. A notice is deemed delivered when sent.

Keep your contact details valid. If a notice fails to reach you because the details you gave are invalid or wrong, you bear the consequences.

You give notice to us using the contact details at the end of these terms.

The formation, validity, interpretation and performance of these terms, and the resolution of disputes under them, are governed by the laws of the mainland of the People’s Republic of China, excluding its conflict-of-laws rules.

Disputes should first be resolved by good-faith negotiation. Failing that, either party may bring proceedings before a competent people’s court at our place of business.

These terms, the Privacy Policy and the rules we publish are the entire agreement between you and us regarding the Service.

If part of these terms is held invalid or unenforceable, the rest remains in force, and that part is to be adjusted only to the minimum extent needed to give effect to its original intent.

Our failure or delay in exercising a right under these terms is not a waiver of it.

You may not assign your rights or obligations under these terms without our written consent. We may assign these terms in connection with a business adjustment, reorganisation, merger, demerger or transfer of assets, and will announce it beforehand.

The Chinese version of these terms prevails; other language versions are for reference only.

To reach us about this document, your account or your personal information — including access, copies, correction, deletion and complaints — file it through GitHub Issues. We respond within 15 working days of verifying your identity.